Available for Opportunities & FreelanceMicrosoft Power Platform · Azure · Agentic AI

Hi, I'm Sk Prithulbin Alam.

I forge manual work into reliable enterprise systems.

Microsoft Power Platform & Agentic AI Solutions Engineer · Kolkata, India

I transform manual, spreadsheet-driven processes into scalable enterprise solutions using Microsoft Power Platform and Azure. I also design and develop intelligent AI agents that automate workflows, enhance decision-making, and drive business efficiency.

Sk Prithulbin Alam
Experience
5+ years
Mission

Great software starts with the problem, not the code. That's how I build.

What I do

End-to-end Power Platform delivery

From architecture and design to development, deployment and hypercare, I own the whole lifecycle of a Power Platform solution.

Business app development

Canvas and model-driven apps on Dataverse and SharePoint, built for the people who actually do the work.

Process automation

Any kind of business process automation — cloud flows, desktop flows and enterprise integrations that remove approvals, re-keying and email chains.

AI & Copilot solutions

Copilot Studio agents and AI Builder document models that answer questions and take real actions inside a process.

Data & Dataverse

A clean Dataverse model, security roles and reporting so the right people see the right data and nothing more.

Architecture & hypercare

Solution design, ALM, environment strategy, deployment pipelines and the hypercare that keeps it all running.

Tech expertise

The tools I build with

Grouped by where they sit in the stack, from low-code to code.

Microsoft Power Platform

Power AppsPower AutomateCopilot StudioPower PagesDataverseAI BuilderSharePointDynamics 365 — Customer ServiceDynamics 365 — Demand Management

Azure

Azure DevOpsAzure FunctionsAzure AI Foundry

Business process automation

Make.comZapierNintex

Programming Languages

PythonC#JavaScript

AI enhancement

Prompt EngineeringGenerative AI

Selected work

Use cases

Enterprise work lives behind NDAs, so each is described by the problem it solved and how it was built, never by client name.

Customer self-service & case management portal
Self-service portal

Customer self-service & case management portal

A Power Pages portal where external users raise and track their own cases, backed by a structured Dataverse model and automation that routes, updates and closes the loop without the team re-keying anything.

Power PagesDataversePower Automate
Grant / permit / application intake
Public sector

Grant / permit / application intake

A guided, multi-step intake for public-sector applications — conditional logic shows only the questions that apply, validates as the applicant goes, and hands a clean, reviewable record to back-office staff.

Power PagesDataversePower AutomateAI Builder
Dynamics 365 Customer Service Hub enhancement
Dynamics 365

Dynamics 365 Customer Service Hub enhancement

Extended the Customer Service Hub with custom tables, business rules and embedded automation so agents resolve cases inside one screen — queues, SLAs and the customer history all in context, no tab-hopping.

Dynamics 365DataversePower AutomateJavaScript
Invoice data extraction
Document AI

Invoice data extraction

AI Builder model that reads invoices and pushes structured data into the system of record, cutting manual re-typing.

AI BuilderPower AutomateDataverse
Copilot Studio internal agent
AI agent

Copilot Studio internal agent

An agent that answers team questions and takes real actions inside the business process, deflecting routine tickets.

Copilot StudioConnectorsAzure
Operational logging & handover app
Operations

Operational logging & handover app

Replaced paper and email shift handovers with a structured app on Dataverse, with a full audit trail.

Canvas appDataversePower Automate

Experience

Where I've delivered

Accenture
Power Platform & Azure
GP Strategies Corporation
Power Platform & D365
Infosys Limited
Power Platform & Gen AI

Credentials

Certifications

Microsoft Power Platform and AI, GitHub, and the full Anthropic Claude track.

Microsoft — Power Platform

Power Platform Developer AssociatePL-400
Power Platform Functional ConsultantPL-200
Power Platform FundamentalsPL-900
AI Transformation LeaderAB-731

GitHub

GitHub CopilotGH-300
GitHub FoundationsGH-900

Anthropic — Claude

Claude Certified AssociateCCA
Claude Certified DeveloperCCD
Claude Architect — FoundationsARCH-F
Claude Architect — ProfessionalARCH-P
Sk Prithulbin Alam

About me

A bit about me

I'm a Microsoft Power Platform & Agentic AI Solutions Engineer with five years of experience designing and building business solutions that simplify complex processes, cut manual effort and deliver measurable value.

My expertise spans the Microsoft Power Platform ecosystem — Power Apps (canvas and model-driven), Power Automate, Power BI, Dataverse and SharePoint Online. I also work with Dynamics 365 customization, JavaScript and solution-based ALM to build scalable, maintainable solutions.

Beyond low-code, I work across the software development lifecycle: Agile delivery, Azure DevOps and CI/CD pipeline configuration. I use Azure AI Foundry to build and experiment with AI-powered solutions, connecting enterprise development with emerging AI capabilities.

What sets me apart is how I approach problems. Great technology starts with understanding the problem, not just writing code or automating what already exists. I work closely with stakeholders, find the opportunities, and turn business requirements into practical, reliable solutions.

Right now I'm focused on building intelligent business applications and combining Power Platform with Agentic AI to help teams work smarter and faster. My goal is simple: build technology that solves meaningful problems and creates lasting impact.

Driving & travelling
Reading
Stock market

Let's talk

Have a process worth fixing?

Book a short call and tell me what's running on spreadsheets today. If it's a fit, I'll tell you straight how I'd build it.

Book a 30-min call